The internet salesperson knew my financing situation and trade leading me to believe we could make a deal to get me into the dealership. I explained in detail about my jeep and sent photos plus explained. Once onsite she took more photos and met with finance where they lowballed me and refused to lay out the interest rate for the terms of the deal. I went to Carvana with my exact trade details and listed condition correctly and the offer was 3k more. When I contact her the next day, she wrote back that Carmax had even offered 4k less than Carvana. They must have fed in the condition as being the worst. They also refused to come down on their price of their vehicle using the excuse that their prices are already discounted, I would never recommend this dealer to anyone.

They have yet to follow up with guarantees made. I currently cannot drive the vehicle, and they have not responded to my request to hold true to their commitments to fix this vehicle. It's still early and if they take care of what they were promising to take care of I will rewrite this review.

No appointment. Leaking tire. In and out in an hour. Knowledgeable and efficient service. Excellent treatment.

Absolute liars...can not get these people to answer a call...nor will they return a call...happy and anxious to sell you a car, then lie through their teeth...paid for an extended care package on my 2020 camaro that I dropped 20k down on, car was to be ceramic coated..never happened...in two weeks the wax they obviously applied had worn off and water no longer beaded off the car...called to speak with someone about cancelling the extended care contract ...will not return my calls..like my number is flagged...call goes to voicemail, leave multiple messages..never get a call back...called Monday...haven't recieved a call back yet today is Wednesday....horrible people!

Interested in making money rather than satisfy the customer. Like I said before I believe a lot of that issue was a malfunction with the car not the way it was driven

Always trust this dealership to keep my 2018 Outlander PHEV running at top notch and using quality parts.