Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In

Carmax

765 Brook Hollow Dr

Shreveport, LA 71105

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (Used)

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

I didn't have any dealings with the dealership. I still have no luck in finding a car. Very disappointed.

I made an appointment with them for a test drive. The appointment was for 11:30 and I arrived 10 minutes early. After the customer service representative checked me in, he went to his desk and got on his phone. Then, another customer walked in after me without an appointment and was helped by a different csr. After being there twenty minutes past my appointment time, the csr helping the other customer told me it was “going to be a while” before anyone could get to me. My time is valuable and the way I was treated there was very disrespectful. Why make appointments if they don’t mean anything to anyone there?! I really wanted to sell my vehicle and buy one that was there but after my experience I will not give them my business or money. How can I trust a company that obviously can’t keep their word? I can’t and won’t.

Accessibility Statement