Excellent customer service provided from start to finish, very helpful and informative on all aspects of work done

I took my 2026 Defender for its first oil change. I also had a 4 wheel alignment and rotation. A open airbag deployment recall was handled as well. The work was completed within 2.25 hours at a reasonable price. The service and rep and tech were knowledgable and professional. A good experience all the way around.

We had an absolutely fantastic experience at Jaguar Land Rover Richfield buying a college car for our son. From start to finish, the entire process was easy, comfortable, and genuinely enjoyable. Nick W. was exceptional. He is a total Land Rover nerd — in the best way! He could answer every technical question we asked, plus he was authentic, knowledgeable, patient, funny, and just an absolute joy to work with. More impressive, Nick navigated working with both parents AND a teenager. He made our son feel like this was his car-buying experience while still understanding that Mom and Dad had plenty of questions and wanted to make sure we were making a smart purchase. That balance is not easy, and Nick nailed it. Five stars all around — and a huge thank you to Nick!

Worst dealership I’ve ever been to in the service department service manager does not care about the customers. I bring my 2024 discovery sport in for an oil change and for a car shaking when breaking which happened less than eight months ago and they put new rollers and brakes on then I put on 10,000 miles and the brakes are out again and they want 2300 to Repair and will not give me a dime to help and will not warranty it after making four or five calls to the Dealer. They offered me $400 to help. Again they do not care about the customer at all worst dealership ever they suck will never go there again. Will never buy a car from them. I’d advise you the same thing.

Great Buying Experience! I went to Richfield Land Rover to look at some vehicles. The facility was beautiful. I worked with Nick. He was great to work with. He worked hard to get me into the vehicle with the specs I was looking for. The sales manager was great to work with as well. He gave me a fair price on my trade right away. After we agreed on the numbers for the purchase, he came back and alerted me to some additional savings I was eligible for. Saved me an additional $1,000. The entire process was smooth and easy. I will definitely be using this dealership for my future service. They earned my business.

Excellent customer service-Nick is AMAZING! The entire dealership is super friendly and made my experience so great.