Tell us about your experience with KIA of Manhattan.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
management Dept.
internet Dept.
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
I had an outstanding experience at Kia of Manhattan from start to finish. The entire team was friendly, professional, and made the buying process completely stress-free. They answered all of my questions without any pressure and took the time to make sure I found the right vehicle for my needs and budget. The pricing was straightforward, the financing process was quick, and everyone treated me with respect throughout the experience. It's refreshing to work with a dealership that truly values customer service. If you're looking for a new or used vehicle, I highly recommend Kia of Manhattan. I'll definitely be back for my next purchase and will be recommending them to friends and family!
I cannot express how thankful I am for this dealership, and especially Steve, the general manager, and Jason, in the service department. I live in the Kansas City area and our daughter is attending her junior year at K-State, which is also he first year away from home. She had just purchased a used Kia in KC, to get to and from school and work in Manhattan, and the day she arrived at school, her car broke down. Distribution of parts has been an issue, and finding the problem was no easy task, so Steve went above and beyond to make certain my daughter was able to make to school everyday and to work, and also to make it home for the holidays. The car had several issues, and Jason and his crew resolved every one of them. They are an exemplary team at Kia of Manhattan, and we cannot thank them enough for going the extra mile and assuring us that we need to worry about our daughter being away from home. Thank you again!
I wish to thank Jason Petty, service advisor and tech: Michael Steiner for going above and beyond in my estimation, for taking in my 2016 Kia Forte which I bought used from another dealer yet installed a different wheel which included cruise control. I had bought this after reading on Kia Forte forum that others had been successful in replacing a similar situation. I knew there would be no dash light indicator but I had no success finding an independent mechanic to install. The dealer I bought my car from wouldn’t install it either. I called Kia and Jason scheduled me to attempt the install not being able to guarantee it would work but happy me and them when they were able to make the change and it work just fine. I was not told the car didn’t have cruise control when I purchased the car and was sad not to have it after giving up car which did. This makes my Firte supremely happy to enjoy owning now. This Kia of Manhattan has won my thanks and future remembrance when it’s time for another car. And MORE SURPRISINGLY, they washed my car afterwards, incredible concern for providing excellence in service!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.