8300 N Lamar Blvd #100
Austin, TX 78753
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Left a review yesterday about the terrible customer service from Luxury Auto Works and a 1986 Mercedes classic car we bought recently and the problems we are having with it that were not disclosed at the time of purchase, and how the owner Thomas won’t even answer our emails or phone calls. Just ridiculous!! My friend Lyla, a retired schoolteacher bought the car and since that time we had a certified mechanic in San Antonio look it over and says it had numerous mechanical issues that were obviously not disclosed at purchase, and we were told that these are not recent issues. Anyway, we do not recommended Luxury Auto for anything!!!
Went in they were very helpful Kenny I think his name was very helpful took me to test drive the car got back did the paperwork I love my Mercedes Benz Glx 250 drives I would recommend them to everyone thanks luxury auto works
Cullen was great and very helpful. He made the process of buying a car very easy. I appreciate him answering all my questions and going the extra step to check in after purchasing my car I chose! Would definitely recommend them!
It was a great experience especially with John Essad “Big John”. He was friendly, knowledgeable and efficient. The transaction was fast & easy and I was able to drive out in my new vehicle in no time.
John, is kind, thoughtful, knowledgeable, and accommodating salesman. Very Happy with my service and level of professionalism.
Working with Chris gave my wife and myself confidence that this dealership knows how to hire and train the right people. I was very impressed with his insights, professionalism, and respect he gave my family to discuss our options in private. If you come to this dealership request this young man in assisting you.
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