9120 West Freeway
Fort Worth, TX 76108
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Terrible experience and extremely misleading pricing. This dealership advertised the vehicle online as Certified Pre-Owned, but when I got there, they tried to add a $499 Certified Pre-Owned Inspection Fee. That makes no sense. If the vehicle is already listed and advertised as certified, the cost of certifying it should already be included in the advertised price, not tacked on after the fact. On top of that, they added another $499 Accessories Package fee. This was not part of the advertised price and appeared to be another mandatory dealer add-on. So the online price was not the real price. Once you show interest, they start adding extra dealer fees that are not government fees like tax, title, or registration. This is exactly the kind of dealership pricing game that makes customers hate the car-buying process. Advertise the real price upfront. Do not list a car as certified, use that to attract buyers, and then charge an extra certified inspection fee when they arrive. I would not recommend this dealership to anyone unless you get a full out-the-door price in writing before wasting your time going there.
Very pleased with the knowledge of Samantha. She had options for us to test drive quickly and we selected a new CX-5. We felt very comfortable with the purchasing process. Great place.
I recently purchased preowned Mazda cx 5 and my experience with the dealership was incredible specially the sales person Samantha steel. she is pretty professional and addressed all my questions and concerns very well
Kadin was knowledgeable, professional and very nice. He made me feel welcome. I bought a truck from them, and his kindness went a long way in helping me make a decision to buy. They are good people.
Sam was awesome to work with and the manager and finance guy was Awsome as well
This location are racist I tried reaching several attempts and weeks still no one communication with me and I was trying to buy a cash car 2012 Dodge challenger and when I arrived sales rep gave me the run around for 3 hours and also the manager never even come out too meet me and they decided to give the car too a white guy who came an hour after me I was there with cash the whole time they discriminated against me because I am black so sad dealership
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