Tell us about your experience with EchoPark Automotive Atlanta (Duluth).
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I was in the marked for a used vehicle. We saw one that was available at EchoPark and it was marked as a good deal. The experience was straight-forward. The pricing expectations were clear at EchoPark, the sale associate explained everything. Pretty the same you would expect at a dealer, but I think a bit more simplified. If I hadn't had an issue with my credit check (not EchoPark's fault), I would have been our sooner, but generally the whole process from coming in, test drive, negotiation, to driving off should take about 2 to 3 hours.
Oscar is a great salesman and very helpful! Thank you so very much! Highly recommend him!
I had a great experience selling my car to EchoPark. I dealt with Russ Reynolds in St. Pete, FL, and he was very responsive and professional. I had received 5 quotes from dealers in the area, and EchoPark beat them by far! The process was a little longer than expected because it was a lease, but it was worth it. Russ kept us updated along the way, even though he was super busy. The only comment I would make is on the communication between Russ and the Atlanta office. I had rescheduled with someone in Atlanta, but they never told Russ. Thankfully, Russ is very thorough and had contacted me directly to confirm our appointment. That's when he found out about the reschedule. I happened to talk to someone in the waiting area who had the same issue with Atlanta not letting Russ know about an appointment. So, my advice is to deal directly with the person at the location you will be going to. It doesn't sound like Atlanta has good communication with the locations.
Kevin attended us so well and walked us through with the whole process and with any other questions we had
They helped us out and attended us very well with getting what we wanted today
Jessica was wonderful! She was attentive, courteous and patient with us. We had a very good experience with Echo Park.
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