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Extremely pleased with the customer service and the work that was done i will definitely come back in the future for any Land Rover needs.
Just completed my 40K service with Rosenthal Land Rover Tysons Corner (1592 Spring Hill Road, Vienna, VA 22182) — an outstanding experience! My MY23 Defender 130 was handled with care by a top-tier service team. Tommy Rougeux, my service advisor for over two decades, continues to deliver exceptional service. From pre-service check-in and scheduling to walking through any issues and arranging a proper dealer-based loaner, Tommy ensures everything runs smoothly — and he got my Defender back to me promptly. Although MY23 is the first production year for the D130, Tommy’s deep experience with the Defender line goes back to the D90 and D110 from MY20. He’s an award-winning Land Rover professional, and it shows — he seamlessly coordinates between Sales and Service, keeps communication clear, and is always transparent and professional. If you haven’t worked with Tommy yet, now’s the time to book an appointment. If you drive a Defender and are in Bethesda, beep hello! And if you don't have one but are considering -- AND YOU SHOULD -- go see Mike Paluh, Sales at Rosenthal Land Rover Tysons Corner! (And yes, Rosenthal has the best espresso/latte machine in any dealership lounge... not that I hang out there excessively. 😉)
Tommy always provides the highest professional diagnosis and service for my Range Rover Sports. I trust and respect his help.
Great service for my vehicle purchase.Mireya helped me get all the paperwork done and the other members were also helpful which made the process seamless.
Great service experience again for our Jaguar! Tommy & Steve helped get everything done quickly and efficiently and Alex helped us with getting our vehicle back from service. Great staff and nice facility. We will service there again gladly!
Excellent service! Took great care of my car. Look forward to dealing with them again in the future.
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