Quick and easy Our experience at Vera was very quick and easy and we were happy with our service

Satisfied with the service My service rep was very professinal and courteous attending to my vehicle

What we liked most about our experience was the strong sense of safety, transparency, and honesty from the moment we began searching online. The website was genuinely user-friendly and thoughtfully organized. Everything—from the accurate pricing breakdowns and clear comparisons to the straightforward vehicle history, specs, and availability—felt reliable and easy to understand. That level of clarity immediately built our confidence and made us feel that we were dealing with a dealership that values integrity and customer trust. The price assurance was another major highlight. Knowing that the numbers we saw online were consistent, fair, and free of hidden surprises gave us tremendous peace of mind. It eliminated the usual stress of negotiating or second-guessing, and made the entire process feel honest and predictable. But above all, the “Shop Vera Fast Pass” truly set the experience apart. It streamlined everything and allowed us to do all the heavy research upfront—from reviewing options to estimating payments—so by the time we headed to the dealership, we felt confident, informed, and completely prepared. It saved us time, reduced uncertainty, and made us feel that the effort we invested online was genuinely respected. When we arrived, Sales Advisor Frank Hidalgo-Gato made the in-person experience seamless. He was attentive, professional, and patient, taking the time to answer our questions thoroughly and guide us through the process without pressure. His honesty and calm approach reinforced everything we had already appreciated online. The entire experience was efficient, respectful of our time, and truly customer-centered—from the first click on the website to the final conversation at the dealership.

The took care to replace the fuel injectors and had Kevin fix the dent that I thought would be an issue. Thank you

He was amazing! Being that I purchased my vehicle from a different dealer ship we weren't sure if the oil plan that I purchased was with Ally so Mikell checked for me without me asking and I was with that company. I didn't wait too long they even washed my car. He was really thoughtful and very helpful.

I enjoyed the ambiance of the dealership. A good variety of cars to look and compare. Everyone we interacted with was professional and friendly.