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Excellent customer service. Service advisor was professional and kept me advised of the status of my vehicle.
Great customer service. Was very accommodating with my needs. Mary in repairs gives her 10 stars. She even took time to show me how to turn off auto in my vehicle.
People were very friendly and helpful. Cynthia worked with me getting my wife’s car in today to get it serviced. Zach was also very helpful. Mentioned to him about a noise problem with the steering wheel. Not only did he listen and take the problem to heart. He got it fixed. Not blowing me off like the gentleman that I took it too last time. Great job by all involved.
Excellent & very clean facilities , service department exceptional . Zack is one of the best service person I have interfaced with .
Polite service and excellent snacks while I waited. Scheduled the replacement for a Saturday, the eta was right in and my 110 Defender was ready when expected. They also washed it and even dried inside the door frames to insure no spots after the water dried. The checked out the SV sunrise copper Range Rover on the floor but decided against getting it.
Pleasure doing buisness with JLRBoerne. The Service dept reps were honest, candid and very helpful. With prior coordination I was in and out of the service dept with a loaner in a matter of minutes. Which is more than I can say for the other local JLR dealership. I will definately return for service at JLRB. Key points: Honest Candid Punctual Great demeanor
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