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I brought my car in for a oil change and for them to check the undercarriage I received a video showing the walk around. which is great. However, the undercarriage is still rattling like nothing was done and I was just sent on my way. when I got the keys Brandon was not there and another adviser called him. he said they tighten the undercarriage but there is now way with how much rattling it is doing. It would have been nice to of had a face to face conversation. i understand lunches and everything else but other advisers should have been updated instead of acting dumb founded with no clue,
Everyone was very helpful and courteous. I love my new Subaru! I was given a very good deal on my 13 yr. old Subaru trade in!
Jake was super on point, prompt, courteous and professional. You can tell they really check the car and care about your safety. 5 star service!
Brandon is always outstanding in delivering service and giving excellent advice which is why I have switched my service requirements and needs to Morgan
From the moment I purchased my car from Subaru of North Tampa, I've been impressed with the customer service they provide. They are dedicated to customer satisfaction. They walk you through the purchase process in detail and that same dedication carries over to your future auto care. They are a reliable team.
I really loved how the entire team worked together to meet my needs, from the salesperson William to Ashley who helped me learn about my car! I also asked for a color Forrester that was not on the lot and the team worked with me to make that happen! Thank you for your attention to detail. This was my first Subaru experience and I am a fan!
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