8180 120th Avenue
Kenosha, WI 53142
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I just purchase a new Grand Highlander Hybrid. Very happy with the whole process. Spoke with Dylan, let him know what I wanted price wise and what I wanted for my trade. I let him know how I felt I was justified in asking for both. Spoke with Mike and we met in the middle. Finance came to Dylan’s desk and signed all the paperwork. Overall great experience and would purchase again!
Second auto from this dealership. Mark Anthony my sales guy was a pleasure to work with. A five star experience. Keep up the good work!!!
We are deaf and Kim Phillips found some ways to communicate with us! She made us very comfortable ! Thanks to Priscilla for being part of our purchasing a car !
2024 TOYOTA TUNDRA ISSUE WITH MISALIGNED PASSENGER DOORS! NO FIX! Brought my 2024 Tundra to Kenosha Toyota where I purchased it to align passenger side doors. I was told by Kenosha Toyota service dept the doors are not adjustable and service associate showed me another truck with same problem. I looked at a row of new Tundras with the same misaligned passenger doors and some were worse than mine. Hard to believe Toyota is shipping their new Tundras from the factory with misaligned doors as well as no way to adjust these doors. I was told by a Toyota consumer satisfaction representative that they are aware of this production issue and if Toyota gets enough complaints, they will issue a recall. Kenosha Toyota has treated me well and sympathetic to my Tundra defect prompting a 4 star review but a BIG 1 STAR for POOR TOYOTA QUALITY!
I would highly recommend Kim Phillips at Kenosha Toyota. She is kind, patient, extremely knowledgeable, and so wonderful to work with. She spent the extra time with us showing us all the features available on the new Highlanders and helped us find the perfect car. She follows up with everything she says she will and then some. I will definitely seek her out when purchasing our next Toyota! We worked with several other Toyota dealerships and will not return to them. Kenosha Toyota is no haggle and the sales staff are no pressure. 5 stars for Kim. I did feel pressure with the finance staff, or whatever department tries to sell extended warranties. They need to learn that no means no.
Mark was absolutely amazing and extremely helpful in finding the perfect car for me. He was extremely kind and felt like a friend, rather than a car salesman.
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