Royal Ford & Mercury Motors, Inc.

3964 Waverly Rd.

Owego, NY 13827

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What Others Say

Royal Automotive heaps on the hard sell tactics. Not giving pricing, only asking what you want to pay per month. They will say or do anything to get the sale but after that they don't to hear from you. Need service, be prepared to wait for a week or two. During the sale they send in a wide array of people all with different forms, I had no less than 8 people, claiming they are all working together, but the end result is you don't get proper time to review what you are signing. That's where they get you, you will get bills for weeks after the purchase and end up with extended warranties you didn't want. After the sale they play dumb and say that everything should have been explained. But it wasn't. I am done with them

Everything eventually worked out fine. generally stick with the rule of buying the brand you want from a franchise dealer tat sells speciically that brand and you shouldn't have a problem. Royal has a great selection of Ford anc Chysler products to choose rom and are always working on improving the sales an customer experiences.