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Found a vehicle the night before on their website and arrived at the dealership first thing the following morning. Was greeted by Steve in used car sales and he was a pleasure to work with. He was kind, courteous and understanding and I really felt like it was a fair deal for both sides. I was in by 9am and I was driving away by 12. Highly recommend!
Steve made the process very easy. We drove off with the vehicle we wanted at the price we wanted no issues. I would recommend their preowned department to anyone..great experience overall!!
Great service.Advisor and work performed great .Would only have my service work done at Royal Oak Ford
They were very thorough and honest from the outset. Looked at our records and offered various options. Explained what needed to be done on our 16 year-old car that is still in great shape. While it took a little longer than expected, the work was done on the same day and we received the car in a nice, clean condition. The entire staff were courteous and friendly. We have been with this dealership for many years - having purchased our last three cars from them. Still excellent work, efficient, and friendly.
The dealership has provided excellent making the purchase of a Ford followed by service. This was my 4th purchase over time. The service department is friendly and provides recommended The Works repairs. A ride to and from home makes service less stressful for me.
Great service to order a custom Bronco. Delivery process was smooth as well. Friendly staff.
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