It’s always a pleasant feeling goin into Audi dealership. Everyone is doing their best to help customers out.

I love it every time when I walk in. Clean, bright and an inviting space.

All of the staff were professional, kind, and welcoming. They were knowledgeable, confident, and able to answer all of my questions throughout the purchasing process. Their expertise and excellent customer service made buying my Audi a smooth and enjoyable experience.

Taylor Baffert I highly recommend him did excellent service he worked with me all the way through. Make sure I was satisfied.

We’ve always gotten our Audi from this dealership and we’ve always had a good relationship with their employees, from their sales representatives to service representatives. The Dealership itself looks very clean with comfortable chairs and complimentary coffee and water readily available. As soon as you walk in, you really get the sense of luxury. Taylor Baffert helped me get my new car and he was so cool and he understood that getting a new car involved my WHOLE family and their input which I know isn’t typical for a lot of cultures but he was very accommodating and understanding . He was very honest and fair. If you’re thinking of buying or leasing an Audi , go to the Rusnak location in Pasadena you won’t be disappointed.

This dealer was willing to negotiate a great price, but they don’t offer loaner vehicles if you need repairs, they don’t offer car washes, and they don’t do tinting in house. I’ve always purchased my cars at Audi Beverly Hills, so it was disappointing to see these differences that impact the overall experience. I’m hoping the rest of the relationship remains positive.