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What Others Say

During my recent visit to this dealership, I was thoroughly impressed by their inventory. Subsequently, I was matched with Roberto, who significantly enhanced my experience. Roberto’s most commendable attribute was his non-intrusive approach. He actively listened to my preferences and provided tailored advice, ensuring that I made an informed decision. His genuine concern for my needs transcended the pursuit of the lowest price, resulting in a mutually beneficial outcome for both the dealership and myself. I wholeheartedly recommend this dealership and Roberto to my family and friends.

I had a great experience at Mercedes-Benz of Arcadia thanks to Roberto. He was very kind, patient, and helpful throughout the entire process. I truly appreciated his professionalism and the way he made everything simple and stress-free. I highly recommend asking for Roberto if you visit!

Wonderful dealer with competent staff especially Roberto the salesman and the finance guy was great

Roberto is a very nice and kind person. He is very professional about car especially Mercedes-Benz. My family really enjoy while we are there at the dealership not only that the dealer itself is very clean and beautiful. I am strongly recommended whoever want to buy Mercedes-Benz. Please go check it out Mercedes-Benz of Acadia and looking for Roberto. You will not be disappointed.

On 10/10/2025 I purchased my 4th car from this dealership. Once again, the service from this staff surpassed my expectations. My salesman Roberto Boratto was exceptional. He made sure that I left the dealership 100% satisfied.

Roberto was very kind and he was an extremely helpful. Very honest and trustworthy, which is refreshing for this industry.