Tell us about your experience with Mercedes-Benz of Arcadia.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
parts Dept.
sales Dept.
finance Dept.
management Dept.
internet Dept.
administration Dept.
other Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
During my recent visit to this dealership, I was thoroughly impressed by their inventory. Subsequently, I was matched with Roberto, who significantly enhanced my experience. Roberto’s most commendable attribute was his non-intrusive approach. He actively listened to my preferences and provided tailored advice, ensuring that I made an informed decision. His genuine concern for my needs transcended the pursuit of the lowest price, resulting in a mutually beneficial outcome for both the dealership and myself. I wholeheartedly recommend this dealership and Roberto to my family and friends.
I had a great experience at Mercedes-Benz of Arcadia thanks to Roberto. He was very kind, patient, and helpful throughout the entire process. I truly appreciated his professionalism and the way he made everything simple and stress-free. I highly recommend asking for Roberto if you visit!
Wonderful dealer with competent staff especially Roberto the salesman and the finance guy was great
Roberto is a very nice and kind person. He is very professional about car especially Mercedes-Benz. My family really enjoy while we are there at the dealership not only that the dealer itself is very clean and beautiful. I am strongly recommended whoever want to buy Mercedes-Benz. Please go check it out Mercedes-Benz of Acadia and looking for Roberto. You will not be disappointed.
On 10/10/2025 I purchased my 4th car from this dealership. Once again, the service from this staff surpassed my expectations. My salesman Roberto Boratto was exceptional. He made sure that I left the dealership 100% satisfied.
Roberto was very kind and he was an extremely helpful. Very honest and trustworthy, which is refreshing for this industry.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.