Add a Dealer Review

Service Reviews

Write a Review

Dealer Log In

Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Reviews Profile Settings Sign Out

Rusnak BMW

3645 Auto Mall Drive

Thousand Oaks, CA 91362

Please update the areas marked in red before submitting.

Share Your Experience

Your Rating of this Dealership

Rate this dealership

Would you recommend this dealership?

Yes

No

Yes No

Select yes or no

Your Review • 15 Word Minimum

See Review Guidelines

0 1 2 3 4 5 6 7 8 9 0

0 1 2 3 4 5 6 7 8 9 0

0 1 2 3 4 5 6 7 8 9 0

Nice work! Keep going! You've reached the max review length.

Write at least 15 words.

Reason For Visit

Sales (New)

Sales (Used)

Service

Select reason for visit

Make

Model

Select make and model

Did you purchase or lease a vehicle from this dealership?

Yes

No

Select yes or no

Rate People You Worked With

service Dept.

Desirae Arevalo at Rusnak BMW

Desirae Arevalo

Tap to rate

Josh Gates at Rusnak BMW

Josh Gates

Tap to rate

Manfred Guzman at Rusnak BMW

Manfred Guzman

Tap to rate

John Ives Jr. at Rusnak BMW

John Ives Jr.

Tap to rate

Tamana Kazemi at Rusnak BMW

Tamana Kazemi

Tap to rate

Lily Phanpaktra at Rusnak BMW

Lily Phanpaktra

Tap to rate

Carl Seehoffer at Rusnak BMW

Carl Seehoffer

Tap to rate

Arthur Simcox at Rusnak BMW

Arthur Simcox

Tap to rate

Jim Webb at Rusnak BMW

Jim Webb

Tap to rate

sales Dept.

Adel Atashzai at Rusnak BMW

Adel Atashzai

Tap to rate

Ryan Bosman at Rusnak BMW

Ryan Bosman

Tap to rate

Darren Evans at Rusnak BMW

Darren Evans

Tap to rate

Air Fassihi at Rusnak BMW

Air Fassihi

Tap to rate

Martik Gharibian at Rusnak BMW

Martik Gharibian

Tap to rate

Brandon Hartfield at Rusnak BMW

Brandon Hartfield

Tap to rate

Nasir Khan at Rusnak BMW

Nasir Khan

Tap to rate

Rex Nahigian at Rusnak BMW

Rex Nahigian

Tap to rate

Roman Perez at Rusnak BMW

Roman Perez

Tap to rate

Vitaly Sklar at Rusnak BMW

Vitaly Sklar

Tap to rate

Scott Tarnol at Rusnak BMW

Scott Tarnol

Tap to rate

Benjamin Tisherman at Rusnak BMW

Benjamin Tisherman

Tap to rate

Robert Trematerra at Rusnak BMW

Robert Trematerra

Tap to rate

Mark Weisberg at Rusnak BMW

Mark Weisberg

Tap to rate

management Dept.

Leo Berry at Rusnak BMW

Leo Berry

Tap to rate

Roger Carroll at Rusnak BMW

Roger Carroll

Tap to rate

Ken Christ at Rusnak BMW

Ken Christ

Tap to rate

Jeffrey Kaltman at Rusnak BMW

Jeffrey Kaltman

Tap to rate

Kwinn Knight at Rusnak BMW

Kwinn Knight

Tap to rate

Bryan Orphinela at Rusnak BMW

Bryan Orphinela

Tap to rate

Gabby Sierra at Rusnak BMW

Gabby Sierra

Tap to rate

parts Dept.

Charles Ardissoni at Rusnak BMW

Charles Ardissoni

Tap to rate

Christian Contreras at Rusnak BMW

Christian Contreras

Tap to rate

Jacob Fenton at Rusnak BMW

Jacob Fenton

Tap to rate

Eduardo Gonzalez at Rusnak BMW

Eduardo Gonzalez

Tap to rate

Jose Martinez at Rusnak BMW

Jose Martinez

Tap to rate

finance Dept.

Belle Hormozi at Rusnak BMW

Belle Hormozi

Tap to rate

Masood Khairzada at Rusnak BMW

Masood Khairzada

Tap to rate

Nancy Lazar at Rusnak BMW

Nancy Lazar

Tap to rate

Goli Sarlak at Rusnak BMW

Goli Sarlak

Tap to rate

administration Dept.

Matt Forutan at Rusnak BMW

Matt Forutan

Tap to rate

Matt Guevara at Rusnak BMW

Matt Guevara

Tap to rate

J Hodges at Rusnak BMW

J Hodges

Tap to rate

Lecoya LeJeune at Rusnak BMW

Lecoya LeJeune

Tap to rate

Hilary Martinez at Rusnak BMW

Hilary Martinez

Tap to rate

Will Miller at Rusnak BMW

Will Miller

Tap to rate

Brandon Schmidt at Rusnak BMW

Brandon Schmidt

Tap to rate

Add Employees Not Listed

Rate one employee or enter a name in the field

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

Very good

Good

Average

Poor

Very poor

How would you rate the speed of your transaction? (Optional)

Very good

Good

Average

Poor

Very poor

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

Very good

Good

Average

Poor

Very poor

If you traded in or sold a vehicle, how was that experience? (Optional)

Very good

Good

Average

Poor

Very poor

How was the communication from the service department? (Optional)

Very good

Good

Average

Poor

Very poor

How would you rate the service center's explanation of cost of service? (Optional)

Very good

Good

Average

Poor

Very poor

How was the speed of service for your vehicle? (Optional)

Very good

Good

Average

Poor

Very poor

How would you rate the quality of work performed? (Optional)

Very good

Good

Average

Poor

Very poor

How was your vehicle home delivery from this dealership? (Optional)

Very good

Good

Average

Poor

Very poor

Did you wait at the dealership during your service visit? (Optional)

Yes

No

How was your service pickup and delivery with this dealership? (Optional)

Very good

Good

Average

Poor

Very poor

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

Very important

Somewhat important

Not important

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

Very important

Somewhat important

Not important

Please rate this dealership. Please write at least 15 words. Please select a make. Please rate at least one employee or enter a name in the text field.

Back Next

By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.

Accessibility Statement

Back

By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.

What Others Say

Great service knowledgeable people not looking to rip you off. Service has been al...

Read More

Very professional! Sales agents very knowledgeable and helpful.Financial depa...

Read More

Mark was super helpful and made the whole process enjoyable. While I’m super...

Read More

I recently purchased a BMW iX from Kevin Woods at Thousand Oaks, and I couldn’t ...

Read More

Ryan took care of all my needs over the phone. The process was smooth and all d...

Read More

Everyone made us feel like family. Kevin Woods is amazing to work with. Thank yo...

Read More

That's a lot of people!

That's a lot of people!

You can choose up to 10 employees. Please deselect an employee in order to choose someone else.

Accessibility Statement

U.S. | Canada
About Us
Careers
Contact Us
For Dealers
Help Center
Car Recalls
Sitemap

Privacy Notice
Terms of Use
California Privacy Notice
Accessibility Statement
Community Guidelines
Sitemap
Help Center
Your Privacy Choices

Terms of Use
Accessibility Statement
Community Guidelines
Privacy Notice
California Privacy Notice
Your Privacy Choices

For Dealers
California Privacy Notice
Accessibility Statement
Your Privacy Choices

© 2025 DealerRater.com LLC

Welcome Back

Log in with the credentials you used last time you wrote a review.

Email

We need your email to send you a link

Enter valid email address

Password

Show

Hide

Enter valid password

Log in with a link
instead of a password

Let's Make Sure You're Real

We'll send you an email to verify your review.

Email

Enter a valid email address

Screen name

Enter a valid screen name

Don't worry, we won't share this with anyone.

Would you like to update your review title?

Please be sure that both your review and the title of your review reflect this new recommendation.

Would you like to update your review title?

Yes, update the title before submitting the review. No, submit my review with the current title.