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This dealership was top notch. I called in for an Audi Q4 and Julian picked up and was completely attentive from beginning to end. He was so great, relatable, helpful and accommodating. I explained my situation and he made it happen. The manager was so nice as well and the Finance Manager, Nia, was an absolute angel. I have purchased a lot of cars in my life and a lot of Audis and this was by far my best experience!! I love my new car and I would refer anyone to Rusnak Westlake and please go see Julian Avnieli. He was the most transparent car salesperson and just great all around!! 10 out of 10 experience!
Very knowledgeable and friendly I did not feel pressured and received a very fair deal.
A very courteous and knowledgeable staff. They made us feel like family. There was absolutely no pressure to purchase.
This was the best car buying experience I’ve ever had. I’ve purchased many cars in my life, and this was the first time I felt respected as a consumer. The sales man, Devon, was honest and transparent. I didn’t not get sold hidden fees or unnecessary items. Everyone from the sales manager to the finance manager was kind, respectful, and honest. Communication was as clear and fair. My only suggestion to the dealership is to provide snacks since you can be there for a few hours over the whole process. I will definitely be back for my next car.
Sales lead was very helpful. Only challenge was they were short staffed so purchase too longer than expected.
Best dealer in the Ventura and Los Angeles area. No pressure at all from the sales to the finance department
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