Tell us about your experience with BMW of Catonsville.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
parts Dept.
sales Dept.
finance Dept.
management Dept.
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Purchased car from the sales advisor Jae, had an amazing experience. He is very professional and helpful at the same time. I would like to continue working with him in future. Excellent customer service.
Purchased from Jae Lim from BMW catonsville. i would come buy car again from him. Excellent customer service and honest.
Jae was awesome. Hassle free purchase of 2024 BMW X5 from bmw of Catonsville thanks
Knowledgeable, friendly, accommodating, helpful, professional, upbeat, enthusiastic, prepared, straightforward, timely, kind, intelligent, caring, down to earth
Everything about my experience at BMW Catonsville was top notch. My salesperson, Brittany Hill, was absolutely amazing from the first moment I spoke to her on the phone. She is genuinely a kind person and is very knowledgeable about BMWs. I placed an order for my X5 and she kept me informed every step of the way. Overall, this was a very enjoyable car buying experience thanks to BMW Catonsville and Brittany.
This is our second time working with Benn Edwards at the BMW dealership in Catonsville. Benn took time to understand our needs, explained options clearly, and kept us informed throughout the process. Benn’s genuine care for customer satisfaction and professional follow-through. He made buying our BMWs stress-free and enjoyable. The entire purchasing process was smooth and transparent. He even followed up after the sale to make sure we were completely satisfied with our new BMW and answer any questions we had. If you’re looking for a BMW in Catonsville, ask for Benn Edwards - you’ll be in excellent hands. Highly recommended 👍🏻
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.