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I’ve been with Rallye for over 10 years, and I’ve consistently had excellent experiences with their service department. Frank is the most recent service advisor I’ve worked with, and he has been exceptional in every way. He is warm, approachable, and genuinely makes you feel welcome the moment you arrive. He is knowledgeable, attentive, and genuinely listens to your concerns. He makes sure every issue is addressed and clearly explained before your vehicle is taken in. Rallye’s service team as a whole deserves equal praise. Every staff member I’ve interacted with over the years has been attentive, courteous, and genuinely committed to providing a high level of care. Their professionalism and consistency are a big part of why I continue to rely on Rallye — not only for service, but also when it’s time for my next vehicle.
Carol was my service advisor during my most recent visit, and — just like every advisor I’ve worked with at Rallye — her professionalism and attention to customer care were impeccable. She was attentive, courteous, and took the time to fully understand my concerns and questions before the vehicle was taken in for service. While the car was being worked on, Carol went a step further by reviewing upcoming maintenance needs. She thoughtfully consolidated future services so that I wouldn’t need to return multiple times. This not only minimizes interruptions to a customer’s day-to-day life, but it also reflects a smart and efficient approach for the service department: fewer separate visits, higher efficiency per service appointment, better resource and loaner management, and ultimately a smoother experience for everyone. Carol — like the other advisors I’ve worked with at Rallye — clearly operates with this efficiency-minded, customer-focused approach. It’s a big part of why Rallye consistently delivers such a high level of service.
They were very nice and handled everything perfectly. It was a good experience and I would go back
Excellent, Angelo was the best He went out of his way to get me everything I wanted
Have always made me feel accomodated and at home. Took care of all requests promptly
Excellent sales and service! The sales team was very responsive. Nick took care of everything! Anthony in service has been great
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