Tell us about your experience with Sam Pack's Five Star Ford Carrollton.
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Amazing help! My husband and I both got new trucks this week thanks to the amazing folks here at Sam pack! Thank you Iliana!!
We will definitely be back.Matthew was great very respectful and can really read your needs, He was on target the whole time. The used car manager also top notch and the finance department very helpful and educated on information he shared with us to help on our decision. Definitely 5 Star
Mekhail Yacoub made my out of state vehicle purchase so easy! We had the numbers agreed upon and the transaction completed within 2 days. He was quick to respond with every question and provided many photos and videos of the car. It was a great experience!
Great experience and great inventory. Love my new truck and cant wait to drive it everyday.
I honestly think Five Star Ford of Carrollton should consider renaming themselves Six Star Ford—that’s the level of service I experienced during my recent purchase. From start to finish, the experience was outstanding. My sales representative, David Baldovin, truly went above and beyond. He provided honest guidance throughout the negotiation process and never made me feel pressured. What stood out even more is that he had already earned my trust beforehand by treating my daughter so well when she bought her first car from him. While I understand this is a business and sales are their livelihood, it was clear that customer satisfaction—and more importantly, long-term loyalty—meant more to David than simply maximizing profit on a single deal. If you’re in the market for a vehicle, I highly recommend giving Five Star Ford of Carrollton a call. They may take a little more time to finalize everything, but that extra care and attention make all the difference.
The Five Star experience was truly five star! I was dreading going through the process of buying a new car, haggling over the price, and taking all day to do it, so I was shocked at how easy and quick the process was at Sam Pack’s Five Star Ford Carrollton. I walked in with no appointment and was greeted immediately, introduced to Jared Wingard, and had a wonderful car buying experience. Jared, Luis Gonzalez (finance), and Alexandra Benvenuto (accessories) were all friendly and professional and were never pushy. They each explained the various options available to me and allowed me to make the decisions, without any pressure and without trying to hide any dealer add ons or fees. Jared, in particular, was a true pleasure to work with and made the process easy and enjoyable and was friendly, genuine, honest, and professional. In fact, everyone I met that day was super friendly and helpful. I even had an enjoyable conversation after my purchase with Rocky Wall on the way out. I highly recommend Sam Pack’s Five Star Ford Carrollton.
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