14000 Southwest 137th Avenue
Miami, FL 33186
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Lenny was very helpful with the new car I was buying. She is very pleasant and nice to deal with.
Really enjoyed working with Lenny and the dealership. Worked with me remotely ahead of time so was able to have everything ready to go when I arrived. Pricing was fair and transparent.
What’s most important to note is that this dealership honors their online prices. After having experienced dealerships that advertise low prices online to bait and switch you, it was refreshing to experience integrity and great customer service from Lenny and all the staff at Ocean Mazda. Before I even went in, I was able to get a full out-the-door proposal. In-person, Lenny took the time to show the car and answer all questions thoroughly. The negotiation process was fair and reasonable. The purchase process is always long, but the dealership is spacious with amenities so it didn’t feel dreadful or uncomfortable. 10/10 recommend!
I cannot say enough great things about my experience with Lenny. She was so helpful, kind, knowledgable, calm, and professional to myself and my parents when we were at Ocean Mazda. She took the time to answer all of our questions, was not pushy and ensured everything went smoothly and stress-free. We ended up buying my car the same day because we knew we were getting a great deal on a great car. I am so grateful because Lenny did not only answer all of our questions but went above and beyond to kept in touch with me afterward to continue answering questions- like about servicing and warranty. She was quick to respond even on the days she wasn't at the dealership- proof she really cares about her customers. If you're at Ocean Mazda wanting to buy a car ask for Lenny and you'll have a great experience and the car of your dreams.
If you’re looking for a straightforward, no games experience, I highly recommend Lisselle Vega. I came in prepared with my Excel sheet and pricing comps, told her exactly what model and price I wanted, and she met all my criteria within 30 minutes. The whole process was efficient and transparent exactly what I was looking for. 10/10 experience.
Nice place to do business. Clean and relaxed setting. The staff was welcoming, professional and transparent with my needs in finding the right vehicle
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