AutoNation Collision Center NASA

13800 Gulf Freeway

Houston, TX 77034

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

I give an over all good rating. The staff was friendly, informative and professional. There were a couple issues with the paint on the hood after the initial collision repairs and a new paint chip on the passenger door that was not there before. When I brought up my concerns, the director contacted me to bring it back in to correct and touch up. The main concern on the hood was fixed. However, I was not thoroughly satisfied with the touch up on the passenger door since the chip was still visible and the paint around the area did not look well blended. I was told there were 2 coats of touch up paint, so hopefully it won't rust, which was my main concern. The time it took to get my car back after initial repairs was reasonably fast, but it took about a month to get it back in for the corrections. Thankfully, the correction was a same day turn around, as promised.

I am very please with the repairs made by the collision service team on my vehicle. Thank you

They made my concern a priority and got it done will definitely go back again

Excellent service. Mrs. Silvia has very good people skills, is easy-going, and provides proper information very professionally.

Bobby and the team did their usual great job. The car was in and out quickly, and the paint was matched perfectly.

Wonderful service and personnel was courteous and very helpful with my needs. Thanks to all.