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I had a fantastic experience purchasing my BMW 430i Gran Coupe, working with both Scott Boulanger and Scott Inman. As a professional woman who also happens to be married, I often go into car shopping expecting sales reps to assume my husband is the one financing the purchase or making the final decision, which frankly isn't how it works in a lot of households anymore. Both Scotts never made that assumption. They treated me as the customer, plain and simple. When the first car I was interested in turned out not to be the right fit, there was zero pressure to move forward anyway. That patience is exactly what led me to the car that was actually perfect for my needs. The purchasing process itself was smooth from start to finish. Even after closing, the finance department took the time to thoroughly walk me through the maintenance package options rather than rushing through the paperwork. A year later, I couldn't be happier with my purchase and my overall experience with BMW San Luis Obispo. Scott Inman has since moved on from Sales at the dealership, but I've become familiar with Jeffrey Thompson (JT) through bringing my car in for washes, and when I'm ready for my next BMW, he's who I'll be reaching out to. One more perk worth mentioning for locals: you can bring your BMW in anytime for a complimentary car wash, and it's not just a quick drive-through rinse. They fully detail the car, including tire dressing, interior dash cleaning, and floor mats. Highly recommend this dealership.
the kindest most welcoming people and environment, they treated me like i was a celebrity, they really made a miracle for me buying my first card with bad credit and a tough situation, i am glad this was my choice and happy i went with my gut and didnt settle for the first option, see JT and Jose, they are awesome :,)
JT and the crew at BMW are the straight shooters you’re looking for. Avoid the Bay, avoid LA, and come have an enjoyable buying experience in a beautiful place. Worth the drive every time. Second purchase was better than the first. Client for life.
Very friendly, helpful and knowledgeable. We have been doing business with BMW SLO for many years and the sales team has always been great.
JT was awesome and very helpful when it came to buying a car. Bought plenty of cars in the past but JT was very helpful and understood what I wanted. I would definitely come back here when I need to add to my fleet.
Great vibe great customer service. They made you feel welcome and appreciated. No pressure ever just a positive experience
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