I had recently been involved in a mva in Jan. 2011, 3 short months after moving here to Fl. I had no choice but to search for another vehicle online, and was without any form of transportation.I had actually just gotten out of a cast on my right leg and ankle 2 weeks before. When i received a courteous return call from Mr. Blakely, in response to my online request;he was very empathetic of my situation. He actually drove to my apt., picked me up in a very timely manner, and drove me to the dealership to look at the car I had inquired about. He was very honest, up-front,and professional in his mannerism. I actually felt as if I had met my first friend here. To be honest,I actually took up way too much of his time that day.However; never once did he make me feel rushed or uncomfortable. This decision to purchase another vehicle was very hard for me emotionally. Mr. Blakley made me feel very comfortable while I made this very difficult decision. There were a few flaws that needed taken care of; such as a new rear wiper blade,a broken part on the backseat, and 2 new tires for the back. He was kind enough to write an i.o.u. for these things, had the vehicle detailed, and I was able to drive it home that day. He assured me he would call me when the parts were in and I could come over and get them put on. Overall I would rate this salesman and the dealership as excellent and have no reservations about recommending this dealer to all my neighbors, and future friends.