508 Southwest 15th Street
Forest Lake, MN 55025
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The used car is so far good, purchase process a bit lengthy, the price listed just outside of fair market. The team said my trade offer was $500. I informed them that is what the junk yard offered. They said based on the condition of the trade they would not be selling it. A few months after accepting $500 for the car, I find out our sales person is driving it. It feels dishonest for the team to apologize about the condition of the trade car and imply they are taking it off our hands at the fair price of $500 to be sent to the junk yard to end up driving it home. We may buy from them in the future but no trade or service center
tyler M is my guy.. the one i always go to if my truck ever gives me problems.. he has been nothing but kind and helpful. he is such a god send. if tyler is not available i will also talk to tom or adam, they are both amazing too.. i am so grateful for everything they’ve done for me.. they’ve all been such a big help.
Sam W was great to work with. I found him to be honest and forthright, and I did not get the impression that he was trying to steer me in any specific direction at all. It was obvious that he wanted to help me achieve my goals. I appreciated that kind of service.
My experience with Forest Lake Ford was absolutely a wonderful experience from Tyler in service to Rick in sales I had a very nice chat with Bryan i’ll be going back there for all of my vehicle needs. I would highly recommend this dealership. Everyone was very pleasant.
Great care I was given in both the service department and sales department. Tyler in the service department was very patient and helpful in reinstalling my Ford Pass. And Sam helped me pick out a new Ford Escape. He also was very patient and showed me several options with the help of another more experienced sales person . I will do all my leasing and buys with this dealership.
We can’t thank Bryan and his team enough for the great experience and service we received while purchasing our new Raptor R. It was a long trip to get to Forest Lake Ford but well worth it! The showroom is top notch and so are the people. They love what they do and it shows. This is a dealer that will go the extra mile for you! Thanks Bryan, Randy, Shawn, Michael, Cade and all others for making buying our truck super easy and fun.
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