Max was great to work with. Would recommend to anyone to buy a car from Max.

I could list the good and the bad. Good: Very friendly service people in all departments. The mechanics are supper professional and rate high with me. Car maintenance records are maintained to eliminate major problem and help keep my car in top running condition. The bad: Genesis offered October sale for discount on service and also Bridgestone tire sale for purchasing 3 tires and 4th one for $1 advertised by Genesis. This apparently created major problems for sales/service people since that deal did not work on most of Genesis cars. I figured that might be the case, but called (around OCT. 15TH) to get the details directly from them. I was prepared to order a new set anyway to replace duplicate Bridgestone on my car. I called 4 different times over 3 days and left my name and number for a call back from the service department. I never recieved a call back so I then called and scheduled an appointment for my routine oil change and other scheduled service needs. No time was available during October Sale and first available time was Monday NOV. 2ND!!! I called Genesis part department to at least get the tires set aside or ordered. They advised they could not get those tires anymore. I then ordered the tires (they couldn't) from a different source and had them installed. I continued with my Nov.2nd appointment for oil and transmission oil change but was not offered the October special 10% discount. .

First of all, the service people I dealt with were great and very appreciated. I was told a video would be give by the technician as he inspected my vehicle. None was done. This is NOT a big deal since the car only had 8K miles and it was a simple service. Since I bought a used car I never got a tutorial on widgets and how to use. I asked a salesmen if I could get a "quick tutorial" and was asked by him "if I bought the vehicle there". Since I did not, I did not get a tutorial ... but ... he was able to answer a quick question and showed me what I needed to know as a response to my question. I was hoping your people would be more accommodating and show me more. Spending $220 for an oil change, tire rotation and a simple inspection, I wanted and expected the courtesy cleaning of my vehicle. I was told it would happen but none was ... NOT GOOD.

Max was great to work with. Never felt rushed & very honest with us. Good follow up

My first experience since purchasing my new vehicle was seamless and everyone was extremely helpful.

Great experience working with Ubayda! Very attentive, calm and coordinated every step in a professional manner.