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service Dept.
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My experience with Northwoods Ford was fantastic! Kendra and Matt are excellent at what they do. This was my second vehicle bought here and I will never go anywhere else!! The employees are the stars here. You have a good crew.
Oil change and they fixed my leaky tire - very nice there and personable. I always go for my oil changes, driving from Mercer.
The team at Northwoods Ford took the time to work with me. Explaining the process while been respectful. The team was a joy to work with. That is why I'm a repeat customer!
Kendra and Matt did an exceptional job finding us a car and making sure everything was good. Everyone was very friendly and courteous!! We will definitely come back when we need a car. Thank you!
Everyone is extremely friendly and helpful. I believe the guy at the service desks name was, Willie, and he was great. It was extremely busy when I showed up for my appointment and he handled everything like a pro. They got my truck in right away and I walked over to the dealer lot and they were also friendly and asked how I like my 2025 f-150. It’s nice to have the staff remember you. Great place, will be back for sure!
Very good to deal with. No pressure from Bill or anyone else.. Bob from body shop was extremely knowledgeable and helpful. Was, excellent and easy to work with. Steve from parts department was very good to deal with ordering our accessories.
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