Tell us about your experience with Hiley Mazda of Burleson.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
finance Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Easy to deal with not pushy helpful respectful professional approachable calm sincere deal maker negotiable
I felt confident at the end of the day that I was purchasing what I wanted. As a first time buyer, this was difficult to reach but Nolan and Macaine both did amazing on informing and giving me a good deal. Their customer service is next level.
I had a great experience at this dealership and want to recognize the team for their outstanding service. Crystal was absolutely amazing to work with—she was professional, knowledgeable, and made the entire process feel smooth and stress-free. She took her time answering all of my questions and made sure I felt confident every step of the way. I also want to acknowledge the managers, McCain and Jesse, who were both incredibly friendly and welcoming. Jesse, in particular, went above and beyond to ensure everything was handled properly and that I had the best possible experience. That level of care and attention truly stood out. Overall, the entire team made this a positive and seamless experience. I highly recommend this dealership and especially suggest asking for Crystal—you’ll be in great hands.
Huge shoutout to Logan for helping me get a great deal on my new CX-5! The entire process was smooth from start to finish. Logan goes above and beyond for his customers and is a man of his word. Highly recommend asking for him if you visit this dealership!
The service is excellent, fast, and honest. The service desk employees are friendly, knowledgeable, and keep you informed each step of the process. I bought my car and I live in Ft Worth, but I drive to Burleson Mazda because I like their service.
The sales rep Crystal and the Manager Machale were awesome .. great team I will reference others.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.