Tell us about your experience with Victory Honda Chicago Northside.
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sales Dept.
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My experience with the dealership was great. I wish I could say the same of my experience with Honda in general. The letter I was sent said that this freeze sensor software replacement/upgrade would take 20 minutes. It neglected to say per item that needed to be updated. I was at the dealership for over an hour and a half. Fortunately, I had the time. But, I wish I had been more well informed in the original letter from Honda.
Professional, prompt and helpful. I have trusted Victory Honda with our cars since 2015 and have continued to have a positive experience with reliability and transparency about what needs to be done.
Very friendly good customer service. I brought my Honda different dealership, but always come there to do service on my car.
Everyone is very professional and nice! John in particular is amazing to work with, he sets the bar very very high!
Couldn't be more happier with the way they handled my concerns with my car. I will be taking my car there.
Great service, done quickly. I was surprised to get the whole list of recall and maintenance work done, in addition to diagnosing and resolving an alert issue, in about half a day. I wouldn't have been surprised to have the car kept overnight, but they got it done, and with good communication along the way. Reason for visit was service, that's not an option on the stupid review form.
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