890 Cobb Pl Blvd NW bldg 100
Kennesaw, GA 30144
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I visited Carvilla on March 6, 2026 to purchase a 2022 Rivian R1T Adventure Package (Stock #NN007505). The vehicle was advertised online at $46,700. However, when I received the buyer’s worksheet, the dealership added a $999 documentation fee on top of the advertised price. I asked if the fee could be removed or included in the advertised price, but the dealership declined. Under guidance from the **Georgia Office of the Attorney General Consumer Protection Division, non-government fees such as dealer documentation fees are supposed to be included in the advertised vehicle price. Only government fees (tax, tag, title) should be added separately. Because of this, I filed a complaint with the **Georgia Office of the Attorney General Consumer Protection Division. I even emailed the sales manager, Gustavo E Belzares, giving the dealership the opportunity to resolve the issue and complete the purchase by removing or adjusting the $999 fee, but I never received a response. I was genuinely ready to buy the truck that same day. Unfortunately, the pricing practice and lack of response prevented the deal from moving forward. I hope the dealership becomes more transparent about their advertised pricing so customers know the true cost before visiting.
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