5361 Nottingridge Rd
White Marsh, MD 21162
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
parts Dept.
sales Dept.
finance Dept.
management Dept.
internet Dept.
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Will my salesman was very helpful and professional. The car I was to potentially buy was at a different location. Will had it brought to me and prepared for my inspection. I will return for future purchases and will definitely recommend to family and friends, everyone.
Will is the Best Sales Men ! 10/10 Will always go Back when I need a aCar
The dealership was very knowledgeable of the vehicles they had on hand and the staff was very friendly and courteous. I got a very good deal for my vehicle that I purchased there. I recommend this dealership to all who may be interested in going and buying a car there.
Me and my husband Chris came into Easterns Nissan of White Marsh and saw Derrick OBanner he was the very best salesman put us at ease immediately and gave us the space to choose our perfect vehicle explained the whole process to us took his time related to us very personable and easy to talk to almost like I was dealing with a family member... You can tell he actually cared about us and wanted us to walk away genuinely happy and we were in and out in 2 hours which is very efficient for a dealership. I would recommend him to all my family and friends thank you Derrick.... I sincerely appreciate you...
Exceptional customer service, explain everything for better understanding, vacuum the inside just for an oil change along with first time discounts!!!
Nissan of White Marsh has a well designed operation with a modern look, family friendly lots of glass for visibility, large inventory and service division. Purchased a 2019 Van for a non profit that serves persons with:disabilities. Sales associate (Seth Bagheri) was great- understood our need, met budget, not pushy, quick to locate our vehicle and pleasant. The downside of the experience- thought vehicle was waiting but not unable get vehicle until next day, waited almost 3 hours day to finalize deal w/management, waited to see finance (only 1 person but pleasant) to complete paperwork, despite a cash deal and promotion of “low jack” feature after almost 3 hours it was not in budget at an extra $1000 nor wanted especially after 3 hours. Thought about leaving earlier but liked salesman, vehicle, price and met non-profit’s need. Next day, dealership/management approved a thorough detail to van, an oil change and a full tank of gas- nice touch, much appreciated & thank you, however the overall process believe needs to improve with sensitivity to time and wait and no low jack offer at the end since there are many choices for the consumer, otherwise your dealership has a great product and should be quite successful if training and sensitivity are implemented. All the best Chip-
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.