Listening to my concerns and going the extra mile to address issues and follow-up.

I came for the 70,000 mile service at the Earnhardt Lexus, which is 100 miles from my home, because I also had a concern about a growling noise that occurred under power, like when climbing a grade or accelerating to pass another car. I reported this concern to my service representative and he made a note for the service technician. When the car was ready, the service representative told me that they had found the problem and corrected it (two loose bolts on the exhaust). I also get a loaner car during the servicing, which non-Lexus dealers nearer my home do not provide. This is a quality dealership and I could not be happier with them.

David Bader in Sales and Rick Johnson in Service are amazing and provided excellent service. David is honest and a no pressure salesperson. David allowed us the time we needed to make our decision. We are so glad we choose to buy our new car from David; it's our third purchase from Earnhardt Lexus. Rick is our long time Service Advisor who is always honest, a great communicator, knowledgeable and great to work with.

Fab service and manager. I also appreciate the tech knowledge as new cars are more and more complicated. I would only come to Michael Sullivan for my service . There is also a dedicated girl to help with setting up Lexus App . A good experience all around.

We enjoyed working with this team! David Bader made the process seem easy. Great communication resulting in a very pleasant experience. Cleva Ault in finance was wonderful. The tech guy—I didn’t get his name, also made it an overall fun experience. Thank you!

50k service was done within 90 minutes as was communicated by Lindsey. The area I used my laptop was nice and made it easy for me to get work done while I waited.