2800 N Federal Hwy
Lighthouse Point, FL 33064
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Fast and wonderful Lou was very nice to me gave me the top care I needed to feel secure with dropping my car off and get everything fixed in a timely manner.
Brandon is a very good service advisor and the service team finally got my truck fully fixed. It took a couple tries and issues with GM and parts back orders but overall I’m very happy my truck is working as expected now.
Very professional staff. Was completed ✔️ n a satisfactory time. Always a positive experience. Thank you.
The service advisor was a polite young man but he needs more training so he can answer questions on rebates, prices, and coupons. I watched the older advisors come in the lounge and impart knowledge where my guy really just only had politeness in his tool kit. He has the basics now done needs to coach him up. Point #2. A older middle age man in the waiting room brought his 16 month old pit bull mix into the lounge. He did not have control of the animal that escaped from him and charged my chair and subsequently nipped 3 dealership employees drawing a bit of blood. They were all gracious about it but they should have asked him to leave. I tried to get the attention of the guy with the Statue of Mary in his office but he played deaf and just ignored me. I was quite disappointed by this dealership interaction. You need to do better!
Lou really took care of me. I asked him to replace my windshield wipers. He had no problem getting that done for me. He also noticed one of my tires had some wear and tear. Recommended what size they had available and got that installed. Able to get my vehicle back the same day. Great job everyone. Also cudos to Dave your driver. He was pleasant and I felt safe with his driving.
Lou took very good care of me and i will continue to have my truck serviced with y'all
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