Silver Star Motorcars

19353 Preston Road

Dallas, TX 75252

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (Used)

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

My wife took her E350 MB into MB of Plano for an A service (51,091 miles) last week. They informed her that the following needed to be repaired/replaced: 1) Oil Leak from the front Covers on Engine ($1,321.69), 2) Battery Failed Loan Test/Replace Battery ($456.85) and Replace Wipers ($93,75). Something didn't seem right so she took her car to Ray & George at Silverstar (where we should have gone to begin with). After a complete diagnostic test, NONE of those issues were present. The oil lead was because when they did the A service, they did not tighten the oil filter, the battery tested great and the wipers didn't need to be replaced. We've known Ray & George for 15 years and we will never make the mistake of going back to Mercedes Benz of Plano.

This independent took initiatives rarely seen. The work was excellent. This is a big relief. I highly recommend them. George and Ray were nice to work with in addition. I am pleased to pass this endorsement on.

just purchase my second car from these guys great experience could not be happier great car at the great price , before buying a car give these guys a shot you will be happy you did.

after a recent xxxx storm I took my car to these guys, they did a superb job as if it there was no sign of the damage I was stunt with how my car looked and they even saved my insurance deductible. tanks guys for a great work and customer service.

We came here on the advice of a friend and have had very positive experiences. They do a great job of diagnosising the problem, explaining what needs to be done and then doing quality work. We recommend them to anyone whose Mercedes is out of warranty and looking for a reputable shop.

I have been taking my BMW for repair here since early 2014. Oil changes - brakes - hoses and a little body work as well. Pricing has always been better than the dealership by 20 -30% or more, and they are extremely honest about the repairs. I have been able to get a loaner when needed and the work is usually finished same day. I would definitely recommend them for any service related item you might need.