i showed interest in a particular vehicle online. I then was contacted immediately from personnel for Buick. I scheduled an appointment for the next day. As soon as i got on the lot, I was greeted by Ariel. He checked on my appointment, and brought the key for the vehicle I wanted to see. He took me on a test drive, and explained different aspects of the vehicle. I was very pleased with how the salesman and team interacted with me.

I purchased my 2026 2500 HD Denali cash. I was told that my trade which was a 2019 Infiniti QX 80 was not going to be sold at dealership. I was advised by salesman that the vehicle would go straight to auction and sale at 8k to break even. It was misleading, it was a lie, unethical, and left me feeling violated. I work with integrity and I expect the same when I’m the consumer. Parks GMC has proven to me that they do not hold integrity and honesty as a standard. Two days later I went on their website and seen they had it for sale for double the amount they gave me for it. Now it’s listed for $16,399! Hey Parks you lost a valuable customer.

I have worked with Ryan for over a year now and he is great at communicating and making sure my vehicle stays in great shape. I highly recommend him.

Freddy was our salesperson. He did a great job explaining everything we needed to know about our new car.

Significant lack of communication. Originally, took the vehicle in for suspension noise. They diagnosed it that morning as a CV axle and was told since the part was in stock the car would be available end of day, possibly tomorrow morning at the latest. Two days later, there is still no correspondence from the service team. When I called, I was told my Buick Enclave was available, but the suspension noise was improved but still there and further diagnosis identified a bad front left strut. I turned down the repair and took the vehicle back expecting the noise to be improved, which is wasn't at all. Have called back the service team three times asking to discuss the issue and the misdiagnosis, but I have received no communication back. Pretty disappointing.

Ryan @ dealership went above & beyond to help me find a solution for a unique problem for my car. I appreciated the time & effort it took to resolve the problem.