Tell us about your experience with Sloane Toyota of Malvern.
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sales Dept.
finance Dept.
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Nick was wonderful to deal with. This is my second vehicle from this dealership and I have been very pleased with the sales and service departments.
I have already left a review on my sales buying experience at Sloane Toyota, and their service department is just as great as the car buying experience. Their customer drop off area is clear and you can actually have room to pull your car in. You’re greeted by the service associate who takes your keys, gets your mileage, and takes photos of your car. I think the photos of how the car comes in is a genius idea as we live in a day and age where people will make false claims of damage. It also brings peace of mind because if someone is damaged on the exterior it would be brought to your attention. Inside the staff at the desk are busy, but they get you checked in and in the waiting room within minutes. The time I waited for my vehicle is considerably shorter than what I’m used to at other dealerships (coming from Chevy, Honda, and Hyundai previously). After the work is done the associate you dealt with comes and gets you and goes over everything small and or large. I personally only had 5k service and a minor technology recall but I witnessed the staff speaking with other customers. I even observed another customer get a little upset with a female service advisor and the employee handled it professionally. You could watch the customers attitude go from annoyed back to a more calm demeanor. I say all this to say you guys have a great staff, quick turnaround time. They also send you a video update from the technician whose working your car. Personally that doesn’t sway me one way or another but I think it’s something new that I haven’t seen done anywhere else. 10/10 great service.
Had a great experience! bassam was super helpful and friendly and the service time was quick. The dealership itself has a great place to wait. Will be back
The services are good. The workers are welcoming and diligent with they way they carry out their task
Jason was very courteous and kind and helped service my vehicle efficiently. I was very pleased with the service.
Friendly and knowledgeable staff, detailed updates, Uber both ways, reasonable cost are all reasons to go to Sloane for service.
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