Tell us about your experience with Smithtown Toyota.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Mike was great to deal with, friendly and respectful right out of the gate. Made quick work of getting me into the car I was looking for and secured a sale with no games, no pushy tactics, just genuine service. Everyone else at Smithtown Toyota was solid, Diego in finance had my paperwork squared away and didn't oversell any add-ons. Happy with the experience.
Michael is a friendly and genuine person. He made my car buying experience pleasant and stress free. I had just paid off my trade and he worked hard to get the lien release quickly so I could get my beautiful new Camry faster!
Smithtown Toyota has always been the best. Mike and Rocky were outstanding! Thank you for all of your help!
Michael was so patient and helpful with my elderly mother. He took time to explain things and make her feel comfortable with the purchase. Thank you!
We’ve bought or leased at least 7 vehicles here over many years. The sales staff are always friendly and attentive.
My husband and I have been leasing cars from Louis Bilous at Smithtown Toyota for over twenty years. Lou always listens to what we want and provides exactly what we've asked for - no games, no shenanigans, just excellent service. While any salesperson would know the bullet points for the vehicles they're selling, Lou is an enthusiastic "car guy" who can answer the more detailed questions when you are looking at three vehicles and you don't know which to choose. When it comes time to trade in and re-lease, it's ALWAYS a pleasure to see Lou. We are never rushed, he always has something nice to say and little ones - human or furry -- are welcome. If that's not enough for you, he's funny! Never a hard sell, never pushy, never impatient. Poor Lou, I ask a lot of questions before I make a three-year commitment. He answers all questions and he's never steered us wrong. Lou, please don't retire before we stop driving. I won't know who to turn to. Thank you for being that rare thing - a really good guy. If you've been to a few dealerships and you haven't liked the vibe, please give Lou and Smithtown Toyota a chance. Seriously. They're a cut above the rest.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.