9652 Bluegrass Parkway
Louisville, KY 40299
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
They do an amazing job; above and beyond service. Wonderful experience and and very easy to work with.
i really enjoyed my time at bachman , Ed talked us through the whole process and was super friendly and knowledgeable on any questions or concerns we had. would highly recommend !!
When it was time to purchase a car for my oldest daughter, a few years ago, I reached out to Carter Hancock at Bachman Auto Group and he could not have been more accommodating to my needs and my schedule. Fast forward to my youngest daughter - I mentioned that I would be in the market for another vehicle and, before I had time to pick up the phone and call Carter, he remembered my daughter's birthday and reached out to me! We ended up purchasing, not just a car for Delilah, but I new (to me) vehicle for me, as well! That is three (3) cars from Carter and not a drop of buyer's remorse. If you are in the market for a new or pre-owned vehicle, you will not find a more knowledgeable person than Carter.
Buying my GTI from Bachman Volkswagen was as simple and straightforward as I could have hoped for. Jake Allgeier was extremely helpful and transparent in answering all my questions. Jake went above and beyond to provide a positive hassle-free experience. Compared to other dealerships I've bought cars from, it's clear that Bachman Volkswagen takes pride in their customer service. I will definitely be back to purchase another car from Jake when the time comes.
Called dealership inquiring about a K5 spoke with Josh who confirmed car was still available and answered all my questions. Set up for me to meet with a Jake that afternoon. Jake did a great job, went out of his way to make sure car was clean and detailed. Jake was very Personable.
I came in with an interest in a specific car. It was in perfect condition, so the test ride was brief. There was not much wiggle room on the price, and there were a couple processing fees that seemed on the high side. Nonetheless, I walked out with the vehicle I wanted at a price that I thought was fair, but not a “great deal“.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.