1966 Harbor Blvd
Costa Mesa, CA 92627
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management Dept.
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The greeting with the service advisor/Ray was amazing for the first time me being a first time customer even really good greeting from the other representatives that set you up on a Uber ride was very professional great communication. I was very impressed being my first visit here. highly recommend this dealership..
**update: the other dealership informed me they are owned by AutoNation, not Toyota, and the certification is a bit of a scam. Terrible experience today attempting to complete a lease buyout. Long story short, I was purchasing my lease at the end of the term. The dealership tried to add roughly $10,000 in extra charges, including a $5,000 "certification" fee that they told me was unavoidable. I was the only owner of the vehicle and did not need it certified. They also told me that every Toyota dealership requires this, which is simply not true. I went to another Toyota dealership and completed the buyout at the contract price, plus the applicable taxes, title, and standard fees--with no hassle whatsoever. They also told me that the financing rate I qualified for was roughly 200 basis points above the current average market rate for used-vehicle financing. They claimed they had already pulled my credit, which they had not--I had never submitted a credit application. The other Toyota dealership that ultimately handled my buyout offered me a rate that was 150 basis points lower than South Coast. Overall, a terrible and extremely frustrating experience.
I recently purchased my new Prius, and I couldn’t be happier with the experience. The entire process was professional, and straightforward. I also want to commend Max Moznett and his team for making the purchase such a positive experience. Max was knowledgeable, friendly, transparent, and attentive without ever making me feel pressured. Every question I had was answered clearly, and the entire process was handled efficiently.
I appreciate that this dealership was honest. They gave me a great deal over text and that is the deal I left with. No add ons. No games. Honest business that wants to sell.
They are Dependable. The service I received was Excellent, I waited and the service was completed on time!
It's really nice. They do everything perfect. Also they help you to solve any problems.
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