5210 S IH 35 Frontage Rd
Austin, TX 78745
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Bought my first new car and working with Cory was great. He was knowledge about the vehicle and answered all my questions. It was a big purchase for us and am very happy with the vehicle and buying process. Highly recommend Cory!
South Point has the worst service department I’ve ever dealt with\. My vehicle has been in the shop for two weeks, and communication has been extremely poor\. My service advisor, Eder Garcia, rarely answered phone calls or text messages\. When I was able to reach him, I felt that I was given inaccurate information and unrealistic timelines that were never met\. If you’re considering having your vehicle serviced here, I would recommend looking elsewhere if you want honest communication and timely updates\. The dealership also uses an AI phone system called Amanda, which I found frustrating and unhelpful\. It made it even more difficult to reach someone who could provide meaningful assistance\. Overall, I felt that customer service was not a priority at this dealership. Based on my experience, I will not be returning for future service and cannot recommend their service department\.
I purchased a Jeep Grand Cherokee yesterday and it was a fantastic experience! I worked with Andrew Howell and Rudy Fernandez, both of who were very friendly and welcoming. I appreciated their time and effort to find the perfect car for me! Overall, it was a fairly fast process, about three hours from the time I first walked in the door to driving off the lot. Would definitely come back, but hopefully won't have to for a long time!
I worked with Andrew Howell and Brandon D. These guys were very friendly and very professional! They know how to treat customers. I most DEFINITELY recommend them.
As someone who does not live in Austin and could not catch a break in my own city when looking for a wrangler. I took a random chance, as I had some down time in Austin and called into this location and spoke with Carrie. Best decision I made was to come in a meet and look at the car in person, I cannot stress how important it was for me to feel like I had control and was not being hassled at every turn as this was my first purchase! Carrie heard my needs, answered every ridiculous question I had and made sure I felt as comfortable as possible. She came in on her day off and even offered to drive the car to the city I currently reside in. As a woman I didn’t wanna feel scammed walking out as I did not have my father there to help. I walked out the same exact day, keys in hand, a lot more knowledge and the best deal possible on a brand new 2026 jeep wrangler. Not only was Carrie knowledgeable and pleasant to work with, the rest of the team were also just as friendly and knowledgeable. I felt comfortable throughout my 3 hours there and what was supposed to be to be a test drive and getting more information, turned into me purchasing my dream car since 16 and leaving satisfied, 10s across the board! Once again I thanks them and definitely recommend!
Big shoutout to Cory in sales and Victor in finance for making the entire truck buying experience smooth and stress free. The dealership website was easy to navigate, Cory and I were texting before even arriving in person, he had the trucks we wanted ready to go when we arrived, and the deal making process was quick, straightforward, and hassle free. Victor was incredibly professional finalizing our deal with ease and confidence. Delivery was seamless as well. Great experience from start to finish!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.