Great experience. Took care of my needs in a timely fashion. Look forward to working with Ford in the future!!

We purchased a 2025 RAV4 phev a few days after we purchased it we saw that a small part of the body molding was missing some paint We went back to let them know They said they wouldn’t do anything for us We have purchased number of cars from them Bad customer service I would never purchase anything from them again William

Stay away from these guys. At their request they sent a technician to my property for rear camera recall. When finished I noticed screws on my driveway. I asked technician if they didn't belong in my engine compartment. He replied in the affirmative and reraised hood and and put them in place. Soon after I went to lower the tailgate and discovered the latch mechanism was inoperative. He had either broken or failed to reattach it after camera work. He also overtightened and broke off screws on tailgate inner cover. For over a month we have been unable to lower our tailgate. Dealership refuses to answer calls or e-mails. Wife and I are mid 70's and having a inoperative tailgate is difficult.

Katie was amazing with us, the sale of our Tesla as extremely fast. Best Service!

took our 2023 4 runner into ken Graff toyota, they were excellent to work with, Jullian in service was great, would recommend them all day long

Caused my oil pan to leak during an Oil Change. Leak was noticed after picking up the truck. Brought back to dealer who then tried to say it would not be covered by them. They eventually fixed the oil pan on their own dime, but had the truck for a full month. A FULL MONTH without a vehicle. No loaner, no rental, NOTHING. All of this for their incompetence. Never use this dealer. Sales is shady and service is worthless. They should not be a franchisee for any auto manufacturer.