Financed a Pre-Owned vehicle from Central Houston Nissan, received excellent customer service from salesperson Desmond, the vehicle is financed had damage to the door lock, it appears someone attempted to steal the vehicle from the previous owner, lock no longer locks or unlocks with key or key fob, Paul in the service department took good care of the problem even provided me with s loaner vehicle while I waited for my vehicles door lock to be repaired for a week, Great Team at Central Houston Nissan they care about their customers before & after a vehicle purchase...would recommend anyone looking for a dealership that will put them in a vehicle no matter their credit score or amount of Down Payment, Central Houston Nissan is definitely the dealership to do business with, they will go above & beyond to help their customers.

On Wednesday 07/29/2026 I purchased a 2026 Nissan Rogue SV (Dark Armor). As for as my purchase and salesman Joshua Moore, everything was great. However after my sale was finalized I discovered all tires was over inflated with 50 psi on the rear and 52 psi on the front I stopped by Firestone a service worker assured the correct psi’s of air was in all 4 tires. At this time I discovered there’s scratches in my wheels. Also difficulty connecting CarPlay. I am not happy with my purchase at this point. I communicated my concerns with the salesman Joshua Moore, Sales Consultant Rupesh Kandahar. Sales manager- Chady Awad and sales manager Joe Garcia Jr., about the damage to the wheels and CarPlay in an attempt to agree on a resolution. This is a new car. The wheels should be replaced. However new car management prefer to attempt buffing the scratches out of my new car wheels instead of a replacement. At this time there’s no positive or agreed upon resolution. I am a very unhappy customer.

Had to come to update regarding my experience with Service Advisor Alex Rodriguez aka AROD, I ended up dealing with him due to issues I had with my Rogue he assisted me throughout the process and even on his day off he still assisted me. Even though things changed upon the date I visited with him he did a good job overall ( even back in April when I first met him). I just had to come and give him his xxxxxxfor what he did.

I want to thank Kate for helping me selling my Nissan Sentra the paper work and handoff were quick Highly recommend a trustworthy seller excellent experience and professional . Thank you

I came in today with and issue with my car but left out with a new car at a good price My sales rep Hani helped and provided me with great information and guidance. Manager Chad has always be there assisting and helping me make the decision when I kept dating no I'm glad I finally said yes today. Thanks to them both for their great work.

It was a pleasure working with Hani and his manger. I felt welcomed and supported in a way I have never before, I truly appreciate it