Gabby was absolutely wonderful patient and efficient is an understatement.. ..im not from here n she was quick n helpful n dispersed my anxiety immediately...thankfull for u all.... but especially her♡

jason laboy was excellent. cost was over what i expected. you are still my main car check up and repair place

Service was outstanding! Tom Fox and CmKarl Subklew did an AMAZING job with my vehicle.

Excellent service. Service guys always polite, knowledgeable, always recommend the services you need but I don’t push you to do the service with them, they respect your preference. I am very happy with my car, their service Always recommend Balise toyota

Purchased a few cars thru Balise Toyota, West Springfield. Always kind & courteous. Having some trouble with a 2026 Corolla Cross bought in November of 2025. Disappointed that a seat belt issue is not being covered by the extended warranty I added to my monthly payment. For security reasons, I am paying to replace the passenger seat belt. Also have mice and or chipmunks getting in this car 😯. In general Balise has been professional.

My experience was very good they were able to help me out with finding a car and were accomodating when I changed my mind last minute for a different car.