Tell us about your experience with Suburban Ford of Waterford.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
internet Dept.
collision center Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Recently bought a car from suburban Waterford and our salesman Wally was amazing, extremely patient and informative. It was my first finance car and he made the process run very smoothly and helped me understand step by step kindly. He went above and beyond what he was required to do, we went to service department, the fast lane and showed me the process to do the oil change. He emphasized how we could come to him for any questions and that he was happy to help. Despite the hectic environment with lots of other sales people he stayed focused and determined on on helping us. I would totally recommend Wally for your new car !
We just recently bought our new family car and had the pleasure of working with Wally! From start to finish, he made the entire process smooth, stress free and even fun! Wally was very knowledgeable and genuinely cared about finding the perfect vehicle for us! If you are in the market for a new car, ask for Wally! You will not be disappointed!
My experience at this dealership has always been great. Thanks for the free coffee and bottled water.
i had a problem with service. Talked to Jeff and he fixed the issue. I am a happy customer.
i had a problem service and enterprise. Rob took care of issue. I am a happy customer.
Sam is knowledgeable, friendly and kind. I’ve used the dealer’s service for my 3 vehicles for the last 7 years. First car was purchased and we worked with Sam. He is now our go to guy for any and all vehicle needs.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.
Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
