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This is the second BMW I bought at BMW of Bridgewater. Both experiences were wonderful. Everyone at the dealership was professional, and friendly and treated me with respect. None of the arrogance one sometimes experiences at dealerships selling German luxury rides. Great experience and will not be the last for me!
Friendly staff and very helpful. If we need anything we know to call Shelby R.
Shelby made the purchase process a breeze from start to finish! Highly recommend her and this location.
Looking for an X5 PHEV. Connected with Shelby through internet search. She had the car ready for a test drive the same day. Came back to look at different color combinations before deciding - she had all the options ready in the lot to make things easy for me. Purchase process was simple, especially since I came from out of state - quick turn around on trade in value, discounts offered, and available financing. Would highly recommend!
Car buying experience was painless. Simplified, electronic, and responsive. Connected with Shelby by internet search, and followed up in person for test drive and purchase.
I had an exceptional purchasing experience with BMW of Bridgewater. After identifying the vehicle on their website, I worked with Shelby, our Client Advisor, who demonstrated outstanding professionalism throughout the entire out of state purchasing process. She responded promptly to all inquiries via phone, text, and email, and even provided a remote video walkthrough prior to our travel to New Jersey. Her customer focus made the decision very easy. We then worked with Bob, the Finance Manager, who clearly explained the full transaction details as well as the out of state purchase and registration requirements. His guidance was extremely helpful. Following this, Tyler, the BMW Genius, offered a thorough overview of the vehicle’s advanced technology and customization features, proving to be an excellent resource for the dealership. As we prepared to leave, Shelby noticed that the fuel tank was only half full. She immediately obtained her fuel card, accompanied us to a nearby gas station, and ensured the tank was filled. This level of attention and service exemplifies truly impeccable customer care.
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