Worst car buying experience of my 65 year life. They made a decent car price, but then tried to force feed their "Maintenance Plan" for over 2 hours! Additionally, the shady little finance guy would not give me the price of said "Maintenance" until I got up to walk out the door. He would only give monthly payment prices. Also, after doing all the paperwork on his desktop screen, when I didn't buy the Maintenance immediately, he said he had to do it all again on paper! Anything to take as much time as possible to buy what was a 7 thousand dollar "maintenance" which was clearly a very bad deal. AVOID HENDRICK!!!

It would be nice to have the service advisers know everything that should be known by a service adviser. Andrew was unaware that you can you your Toyota master card reward points to pay for service. And that Hendrick Toyota should be able to match other Toyota service coupons . I always have me Toyota's serviced at Hendrick Toyota. I will never buy a vehicle from them.

Jace provided an excellent service experience from start to finish. He was professional, friendly, and kept me informed throughout the entire process. He took the time to explain everything clearly, answered all of my questions, and made sure I felt confident about the work being done on my vehicle.

Jace provided an excellent service experience from start to finish. He was professional, friendly, and kept me informed throughout the entire process. He took the time to explain everything clearly, answered all of my questions, and made sure I felt confident about the work being done on my vehicle. His customer service stood out, and he made the whole visit easy and stress-free. I would absolutely recommend working with Jace and will be asking for him again in the future.

Great experience from start to finish! Carlos Gonzales was honest, helpful, and made the whole process quick and easy. He really listened to what I was looking for and helped me find the perfect car. I couldn't be happier with my purchase. Thanks again, Carlos!

Timely service with knowledgeable staff. Honest, helpful assessments and good repairs. Clean, bright, comfortable waiting room. Love their greeting card selection to look at while I wait!