On April 6th 2025, I went in and purchased a 2019 Toyota Tacoma TRD with only 36 thousands miles on it. Before we purchased the veichle we asked some important to the sales person, Chad, was the veichle safe and was it serviced he said, "Yes, the veichle was safe and was serviced." My Dad who was with me asked about the rust on the tire rotors and Chad assured us that was normal and there was no other rust on the veichle. We drove it on the road it was fine, so I decided to finalize this sale and get my dream truck. Come to find out that the cabin would shake on highway speeds, their was slugde in the engine and the underbelly was sprayed over to cover up all the rust after taking it to a personal mechanic that I've worked with. Took it back later that night and we complained, they did offer to exchange but how could we trust them and take this new truck to be insepected so we left. We get a call that the fixed this which they did but we still didn't trust them but we couldn't get out of this now. So for peace of mind I took it to Toyota Doxon for a buyer inspection even they told us not to buy this due to all of the rust underneath and the engine. When buying a used veichle do yourself a favor and get it insepcted buy a mechanic you trust before getting ripped off.

Tried to buy a used vehicle but because I was out of state they wouldn't even discuss with me. They said we sold a car out of state on a credit card and the card was stolen so we don't sell out of state. I was treated like I was trying to rob them and wanted to get off the phone immediately, very rude and condescending! I would NOT recommend this dealer at all and wouldn't give them a dime of your hard earned money! I found a vehicle in better shape, lower mileage, and better price than what Titus was offering at a dealer that was glad to work with me and answered all of my questions. Stay away from Titus-Will!

DO NOT BUY FROM THIS DEALERSHIP!!!! A few months ago a I purchased a Toyota truck from them. Let me say the worst feeling the world is knowing you’ve been ripped off and not being able to do anything about it. The customer service was abysmal! The vehicle has proven to be a piece of crap. Something you would expect from a fly by night buy here pay here lot. Not a SUPPOSED REPUTABLE DEALERSHIP. Turns out the “single owner” they represented was a car rental company. A two year old vehicle that had been run through the wringer. The dealership didn’t even detail it and barely washed it. Found years old dirt caked on the undercarriage with rust and corrosion everywhere. Also of note if a non Toyota mechanic finds issues to be addressed expect to pay out of pocket for repairs because if the Toyota mechanic doesn’t agree the warranty is worthless. I’ve been a loyal Toyota/Lexus customer for over 20 years. I like the brand but this dealership NEVER AGAIN!!

I do NOT recommend buying from this dealership. I have had 2 bad experiences Titus-Will. This one - In 2022 we bought a used Cadillac xt5 for our daughter. Short time latter I say it was blowing white smoke. I took it back to Toyota - Tacoma. I was told to talk to the service department. The young man said that was normal. All their cars did that. This was an outright lie. He said to take it to the Cadillac dealer in Fife if I wanted to have it checked. My daughter then moved out of state, so I did not get to pursue it further. Now, 3 years latter, I have the car back, it still blows smoke. I called the Titus-Will Cadillac dealership in Fife and was told it was, of course, out of new-purchase warranty and It was now my problem to pay for. Do not buy form Titus-Will without having another company check the used car. Titus-Will does not do a very good job of inspecting their used car before reselling it.

I was very satisfied and happy with the dealer . I really like the way they welcomed me.

Wonderful in every way. Not pushy, very helpful in setting up our new car. I recommend them.