Tell us about your experience with Serra Ford Farmington Hills.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
collision center Dept.
sales Dept.
management Dept.
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Gave me top amount on trade in. Made the entire process quick easy to understand and gave me the deal i wanted with no haggling.
My experience was absolutely awesome. Kyle and Jason made my day and my week. Kyle was very informative on every aspect of my process. Jason quickly got me financed and out the door. Had an awesome experience yesterday. Would not hesitate to use your dealership again.
I worked with Kyle, and he was very approachable, knowledgeable, and honest in providing information and feedback.
Worked with Kyle, got everything done thoroughly and quickly. Would recommend and would definitely come back!
Kyle was great. He found me the truck that checked all the boxes. Very happy!
Kyle was a pleasure to work with. His priority was getting to know me and my expectations in my purchase and truly wanted me to leave with a vehicle I loved. He made sure to understand what was important to me as well as what would be a deal breaker. He did not waste my time his approach was very efficient. When a rebate didn’t work out as planned Kyle made sure to honor it anyway. He was a great communicator and always promptly accessible throughout the process. Mission accomplished Kyle - we love our new Outer Banks aka JJ Maybank!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.